Terms of Service
Last updated: November 14, 2025
Agreement to Terms
When you use our services at NewLeaf Moreno Valley Artificial Grass, you agree to these terms. Please read them carefully before we start your project. If you have questions about anything here, give us a call at (951) 416-3072.
Our Services
We provide artificial grass installation and related services in Moreno Valley and surrounding areas. All services are customized to your specific needs. We will provide you with a written estimate before starting any work, and we will not begin until you approve it.
Pricing and Payment
Your quote is based on the scope of work we discuss with you. Prices may change if you request additional work or if we discover unexpected conditions on your property. We will always discuss any price changes with you before moving forward. Payment terms will be outlined in your service agreement.
Project Timeline
We will give you an estimated completion date for your project. While we do our best to meet these timelines, weather, material delays, or other unforeseen issues may cause delays. We will keep you informed if any delays occur.
Your Responsibilities
You are responsible for providing clear access to the work area and ensuring pets and children are kept at a safe distance during installation. You should also inform us of any underground utilities, sprinkler systems, or other features in the work area.
Warranty and Guarantees
We stand behind our work. Your artificial grass installation comes with a workmanship warranty, and the turf materials have their own manufacturer warranty. Specific warranty details will be provided with your service agreement. Normal wear and tear, damage from misuse, or lack of proper maintenance are not covered.
Cancellations and Changes
If you need to cancel or reschedule, please let us know as soon as possible. Cancellations made after materials have been ordered or work has begun may be subject to fees to cover our costs.
Limitation of Liability
We carry insurance and take every precaution to protect your property. However, we are not responsible for damage to underground utilities that were not properly marked, pre-existing conditions we were not informed about, or issues outside our control.
Dispute Resolution
If you have any concerns about our work, please contact us right away. We want to make things right. We will work with you to find a fair solution. These terms are governed by California law.
Contact Us
Questions about these terms? Reach out to us at:
NewLeaf Moreno Valley Artificial Grass
14310 Corporate Way, Moreno Valley, CA 92553
Phone: (951) 416-3072